Grindstone’s BusineGrindstone’s Business Development Agents and Management team are among the best in the industry. We provide a performance procedure that drives improvement and enables our client-partners to achieve unparalleled returns from their mystery shopping investment. Grindstone makes every effort to create honest and realistic expectations for each client we represent. We’ve built a strong organization of basic mystery shopping values that ensures the delivery of high-quality, timely, credible results. The reliability and value of your program hinges on results being delivered in a timely basis with clear, insightful, non-conflicting information that can endure scrutiny. Shoppers’ analysis builds in multiple levels of checks and balances, including a two-stage quality review of each shop before it’s published. In addition, all work is completed by our own trained staff. ss Development Agents and Management team are among the best in the industry. We provide a performance procedure that drives improvement and enables our client-partners to achieve unparalleled returns from their mystery shopping investment. Grindstone makes every effort to create honest and realistic expectations for each client we represent. We’ve built a strong organization of basic mystery shopping values that ensures the delivery of high-quality, timely, credible results. The reliability and value of your program hinges on results being delivered in a timely basis with clear, insightful, non-conflicting information that can endure scrutiny. Shoppers’ analysis builds in multiple levels of checks and balances, including a two-stage quality review of each shop before it’s published. In addition, all work is completed by our own trained staff.
Shop details are entered directly into our proprietary online reporting system by shoppers.
Reports are reviewed for the content for internal consistency and clarity.
Shops submitted are subject to data entry validation.
Receipt information is verified against each shop for complete accuracy.
Shoppers are contacted for clarification as necessary.
Shops are always 100% guaranteed to meet your timetable and specifications. Grindstone Inc. is diligent about screening and evaluating shoppers in our extensive proprietary database. Before finishing a client shop, shoppers must make known themselves with the customized Shopper Guidelines. Using shoppers with extensive backgrounds and assessments that are well informed, result in high quality, credible shop results every time.