Grindstone’s proprietary CRM helps you to track the progress and success of your campaign. Grindstone’s survey services main objectives are to analyze passed trends, customer behaviors and predict the future in business. Market research both in B2C or B2B context is a powerful tool that will permit you to direct your business and take the right decision. You can examine and explain the pass trends, geo-marketing behaviors of different groups of players and consumers by performing market research and telephone surveys. We help you to predict the future trends and assist you in rationalizing the decision making process.
To execute high quality market research you need qualified researchers, very often with deep knowledge of a specific industry or branch. We understand that only quality market research counts for our clients, therefore we do care about the required skills, experience and specialization of our researchers. If you don’t know what’s on your customers’ minds today, we’ll launch a customer phone survey to find out and let you know. Our agents are qualified in successfully collecting as much valuable information as possible. Our approach to your market will be consultative, educational, soft selling, and relationship building. It is crucial to establish trust and express confidence with today’s educated buyer. The information we will provide you will drive you ahead of competitors in your market.