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Sales Tips for Salespeople by Salespeople: Handling Rejection

Did you know that there are two kinds of rejection, active rejection and passive rejection?

1) Passive Rejection

  1. No return Calls

  2. Ignored Emails

  3. Won’t take calls

  4. “Forgets” meetings

2) Active Rejection

  1. Abrasive

  2. Rude

  3. Hangs up the phone during conversation

  4. Makes personal attacks

  5. Attacks the product or service

Some salespeople can’t handle passive rejection, others active rejection. The key to surviving the sales process and growing as a sales person, however, is the ablity to handle all types of rejection, both passive and active.

So, how quickly can you get back on your feet and back into selling mode? Remember, any downtime away from selling is money lost. So it is important to get back in the game as quickly as possible. One of the most important attributes of any good salesperson is their ability to handle rejection, recover quickly, and move on to the next sales call.

Or, if you would rather avoid rejection, you can leave the sales work to Grindstone Business Development!

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and B2B appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions about how telemarketing can help you, contact the Grindstone Business Development Group by calling 1-888-724-7463 or click here today!

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